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Backups that fail

Software and systemsComes in through: Backups

The backups you thought you had don't work

Making copies isn't enough: they have to be complete, kept separate from your computers and tested to confirm they can be restored. Many companies discover they fail on the day they need them.

Threat map

How it happens

  1. 1

    The oversight

    The backup was set up years ago and nobody checks whether it still works or what it includes.

  2. 2

    The problem

    Ransomware, a deletion or a hardware failure hits the files and the backup connected to them.

  3. 3

    The surprise

    When you try to restore, the backup is incomplete, encrypted or too old.

How to spot it

  • Nobody has ever tried restoring a backup
  • The backup sits on a drive that's always connected to the computer
  • You don't know what it includes or how often it runs
  • Cloud data is assumed to be backed up without checking

How to protect yourself

  • Follow the 3-2-1 rule: three copies, two media, one off-site
  • Keep at least one isolated or unchangeable copy
  • Test restores regularly
  • Include email and cloud apps

If it has already happened

Don't overwrite anything: separate whatever backups are left and get help before restoring, so you don't also lose what can still be recovered.

Next step

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