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Defentria
07

Lost or stolen devices

Accounts and accessComes in through: Devices

A forgotten laptop with the company inside

A laptop left on a train, a stolen phone or a lost USB stick can hold emails, documents and saved passwords. If they're not protected, whoever finds them has access to everything.

Threat map

How it happens

  1. 1

    The loss

    A work device is lost or stolen, in or out of the office.

  2. 2

    The access

    Without encryption or a lock, it's easy to read the files and get into accounts that are still signed in.

  3. 3

    The impact

    Client data exposed, accounts used by others and, often, an obligation to report it.

How to spot it

  • Laptops without encryption or a sign-in password
  • Company phones without a screen lock
  • Client documents copied to USB sticks
  • You wouldn't know how to wipe a device remotely

How to protect yourself

  • Encrypt laptops and lock every device
  • Be able to locate and wipe a device remotely
  • Avoid storing sensitive data on USB sticks
  • Know who to tell and what to do if one is lost

If it has already happened

Report it straight away, change the passwords of the accounts used on that device and wipe it remotely if you can. If it held personal data, consider whether it must be reported.

Next step

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