Fraud and scams
Calls, texts and WhatsApp
Scams don't always arrive by email. A rushed call, a text "from the bank" or a WhatsApp claiming to be a colleague work just as well. We learn to spot them and hang up in time.
Your team learns to
Spot someone posing as the bank, tech support or a manager by phone or by message.
What we cover
- Calls impersonating the bank, tech support or a supplier
- Texts and WhatsApp messages with links or urgent requests
- Why a verification code is never shared
- How to check who is really calling
A call "from the bank" asking for the code that has just arrived by text.
Tailored to your company
We adapt the examples to your industry, the tools you use and the roles in your team. The length and schedule too.
Other courses
All courses
Fraud and scams
Fake emails and phishing
Recognise a trap email even when it looks like it's from your bank, a supplier or a colleague.
See course
Fraud and scams
Fake invoices and CEO fraud
Check any account change or urgent payment before making it, even if it seems to come from inside.
See course
Artificial intelligence
Safe use of AI
Know what information must never be pasted into ChatGPT, Copilot or other tools, and how to use them safely.
See course